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For the entire machinery, along with each subsystem, we only supply confined characteristic warranty unless stated elseways. Errors due to unreliable equipment or poor craftsmanship, are covered by the trait warranty. Common wear and tear or mis-usage of your machinery is not our liability. Thus aforementioned cannot be covered by our warranty. Often damages can be repaired at minimum cost that are not covered under warranty. Quotations will be gladly available upon appeal.Basic and/or overall training courses are held via our warehouse for all machines we sell. When obtaining your machine, first fundamental entry courses is comprehended in your investment, but more promoted training can be purchased after the fundamental course has been passed.
Whenever a service is offered at your property by a technician, it refers to a call-out. Lest accepted by managers or concealed by each of the above mentioned plans, a call-out cost will be requested. At the point of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays. costs to your property as well as settlement if required, are on your account, in addition to the call-out fee. The specialists essential arrangements to be done to get picked up and sent back, are recommend to be carried out by you. The existing percentage is R 9.95/kilometer amplified by the driving distance between our place including your premises, should you choose for us to travel to you.Those fees may vary point by time without notice, so kindly seek an answer about call out and travel costs ahead of time.With the Broadband internet and advanced programming automation, we are able to join up with to your laptop to help you with organization and troubleshooting directly without leaving our branch. We supply continuous unlimited remote assistance for fitting and setup on all the software, as well as for investigation on all machinery we sell that associates to and functions with a PC. Remote support is not the same as training.With all our mainline of machines a unique barcode is sold. For this reason your machinery's guarantee data and maintenance history will always be able to be checked in any manner and at any instant on our site or while logged off. We honour our machines warranty and maintenance by using the barcode. This insures your supreme comfort on both the servicing and resell of your machinery's.
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