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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
We provide a value guarantee for qualified spares and accessories sold only when the spare parts or accessories is utilized on our machines and put together by our experts or under our technician's supervision. The quality guarantee is invalid if spares or accessories have been constructed into competitors machines or installed without our knowledge ( except when approved by the company ) .Associated equipment or new service parts installments and diagnosis for machines obtained from us is costless. Our experts will make sure that the clients machines is completely operational and well tested after the new spares or components have been setup. For other companies machines, we may prefer to supply technical guidance remotely or send a specialist to supply technical services. In regarding competitors machinery, we cannot guarantee which actions (if any) would be taken or what advice (if any) will be supplied by our technicians.If our technician remotely diagnoses or proposes a spare restoration or associated equipment add-on for machinery that we have sold, including for unused or redundant spare or components, we will supply you with a complete remuneration once the client send the spare or associated equipment back in its genuine state.
A labour fee will not be required would you prefer that we go to your establishment for a spare- replacement or add-on installations for machinery that we have sold, even though travel costs and accommodation fees will be required if relevant. Plans are preferred to be made by the buyer for the technician to be fetched and sent back. R 9.95/km increased by the traveling distance between our workplace and your establishment, is the current percentage payable and applicable should you prefer for us to travel to you.
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