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The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
We supply a value guarantee for qualified spare parts and accessories sold except when the spares or accessories is utilized on our machinery and put together by our technician or under our experts's supervision. Unless when accepted by management, the value guarantee will be null if service parts or accessories have been constructed into 3rd party machines or put together without our knowledge.Accessory or new spares installments and diagnosis for machinery obtained from us is free of charge. After the new spare parts or components has been fitted, our experts will make sure that the clients machines is completely operative and well tested. We may choose to offer technical advice remotely or send a technician to provide technical services for competitors machines. We cant however, oath which actions (if any) shall be taken, or advice (if any) will be provided by our experts regarding other company's machinery.If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, including for brand new or redundant spares or accessories, we will present the client with a complete reimbursement once you send the spares or associated equipment back in its genuine condition.
Accommodation fees and come costs will be charges should you desire that we travel to your establishment for a spare- replacement or add-on installations for machines that we have sold, although a labour costs will not be charged. We prefer that you organize for the specialist to get retrieved and sent back. R 8.00/km increased by the traveling distance between our office and your establishment, is the ongoing percentage payable and appropriate should you wish for us to come to you.
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