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After a lengthy process AM.CO.ZA has finally attained their health license for our TruCUT CO2 Laser Cutting Machine from the Department of Health. Getting a license for the TruCUT CO2 Laser Cutting Machine is a reassurance to clients that the machinery complies with safety regulations and radiation safety performance standards. You can read full story and view the license here.
We provide a 1 month limited warranty for low-power laser Tubes. A process of examining of- and feedback to- the laser tube manufacture is required for us to decide the laser tube condition is to be processed in line with the warranty. Preconditions exist for laser Tube warranty, please carefully read and understand those conditions which listed at https://am.co.za/laser/tube/warranty
The products offered are of such a nature that you should arrange for your own collection of such products after payment of the purchase price. Alternatively, should you require us to deliver the products, the products are sent at the expense and risk of you, the purchaser. We, the seller is absolved from any liability due to damage of the products during the transportation process based on the nature and fragility of the products concerned.
Component or new spares fitting and diagnosis for machines obtained from us is free. Our specialists will ensure that your machinery is fully working and well certified after the new spares or associated equipment has been setup. For 3rd-party machines, we may choose to give technical services online or send a expert to offer technical support. When concerning competitors machines, we cant guarantee which actions (if any) shall be taken or what advice (if any) would be given by our experts.
If a remote suggestion for extra - replacement or component add-on for our machinery that we have sold, or for unused or redundant service parts or components must be made by our specialist, we will provide you with a complete remuneration once you send the spares or associated equipment in its primary quality.
A labour expense will not be charged should you desire that we go to your premises for a spare- replacement or add-on installations for machinery that we have sold, although traveling expenses and accommodation fees will be charged if suitable. Clients are preferred to make all arrangements for the technician to be retrieved and sent back. The existing rate payable, should you desire for us to go to you, is R 9.95/km increased by the traveling distance between our branch and your premises.