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We provide bounded trait warranty on the entire machine, and any subsystem if not stated otherwise. Shortages by cause of defective equipment or poor craftsmanship, are covered by the quality guarantee. We are not at fault for general wear and tear or mis-usage of your equipment. For this reason aforestated cannot be covered by our guarantee. Definitely, damages that are not covered under guarantee can often be repaired at a minimum cost. Quotations are gladly accessible on appeal.
We provide basic and/or overall training courses via our premises for all machinery we sell. First basic entry courses is enclosed in your machine investment, although more improved training can be obtained after the basic course has been passed.
A Call-out refers to any time a technician offers a service at your place. Except for when the call-out is enclosed by any of the above plans or accepted by the managers, a call-out cost will be charged. At the point of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Transport costs to your property as well as accommodation if essential, are on your account, along with the call-out cost. We choose that you arrange that the specialist gets picked up as well as sent back. R 9.95/km is the current amount multiplied by the traveling distance between your property as well as our office, should you recommend for us to travel to you.Those costs may change point by extent without notice, so generously seek an answer about call out as well as travel costs ahead of time.
All our mainline of machines are sold with a different barcode. Accordingly your machinery's warranty data and assistance history will constantly be able to be analyzed in any way and at any moment on our webpage or offline. By using the barcode we value our machinery's warranty and maintenance. This insures your maximal comfort on both the servicing and resell of your machinery's.
The reference above concerns our recent model, including as such the features, details and additions are relevant thereto. Our sales assistances can be called relating to any information of the period model cited. You will be designated to pocket a 5% remission on older models , based on lesser completion or insignificant method in which case we don't have the recent model available.