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In which case licensed spare parts and accessories are being fitted on our machinery and installed by our technician or under our experts's supervision, value assurance will be supplied. In which case service parts or accessories have been constructed into other company's machines or installed without our consent, the quality warranty will be void except when accepted by managers.
Diagnosis and new spare parts or associated equipment fitting is costless for machinery sold by us. After the new spares or accessories has been put together, our experts will insure that your machines is completely operative and well tested. Sending a expert to provide technical support, or remotely providing technical information can be preferred when in regards to other companies machines. We cant however, oath which steps (if any) can be taken, or information (if any) will be supplied by our experts in regarding to 3rd party machines.
If our technician remotely recommends or proposes a redundant reinstatement or accessory add-on for machines that we have sold, including for brand new or spare spare parts or components, we will provide you with a 100% refund once the client send the spares or accessories back in its original order.
A labour fee will not be requested would you choose that we come to your establishment for a spare- restoration or add-on fitting for machines that we have sold, although traveling expenses and accommodation fees will be charged if suitable. Plans are required to be made by the buyer for the specialist to be picked up and sent back. R 9.95/km multiplied by the driving distance between our branch and your premises, is the prevailing amount payable and suitable should you desire for us to travel to you.