All photo's are for presentation causes only, consequently the products that you collect may differ in patterns, colour or other traits. While maintaining the utmost traits and specs, we retain the liberty to adjust, remove or upgrade minor quality. We may also choose to put away or transport the repair parts or associated equipment without the primary packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: In which case qualified service parts and accessories are being fitted on our machinery and put together by our experts or under our specialist's supervision, quality warranty will be supplied. The quality guarantee is invalid if service parts or accessories has been fitted into 3rd party machinery or setup without our knowledge ( unless when pre-approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Accessory or new service parts installation and diagnosis for machinery purchased from us is free. After the new repair parts or components have been setup by our technician, they will insure that the clients machines is perfectly functional and well tested. Sending a expert to offer technical assistance, or remotely supplying technical advice may be preferred when in regards to 3rd-party machines. We cannot however, guarantee which steps (if any) would be taken, or information (if any) will be supplied by our specialists about 3rd party machinery. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our technician remotely recommends or prefers a extra restoration or accessory add-on for machinery that we have sold, as well as for brand new or spare spare parts or components, we will supply the client with a 100% refund once the client send the service parts or associated equipment back in its genuine state. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour fee will not be required should you choose that we come to your place for a spare- reinstatement or add-on fitting for machinery that we have sold, even though traveling expenses and accommodation fees will be required if suited. Clients are required to make all plans for the specialist to be retrieved and sent back. The existing amount payable, should you desire for us to travel to you, is R 6.00/km multiplied by the driving distance between our workplace and your property. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 6.00/km multiplied by the driving distance between our branch and your premises.