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In which case competent spare parts and accessories are being utilized on our machinery and put together by our specialist or under our experts's supervision, value warranty will be given. The quality assurance is invalid if spares or accessories has been fitted into competitors machines or put together without our acceptance ( unless when approved by the company ) .Diagnosis and new service parts or associated equipment fitting is costless for machinery sold by us. After the new spares or associated equipment have been installed, our experts will certify that the clients machines is 100% working and well certified. Sending a specialist to give technical assistance, or remotely supplying technical information may be chosen when concerning 3rd-party machines. Unfortunately, we can't, when concerning competitors machinery, guarantee which actions (if any) will be taken, or guidance (if any) will be given by our technicians.If our specialist remotely recommends or proposes a redundant reinstatement or component add-on for machinery that we have sold, as well as for brand new or spare spare parts or associated equipment, we will present the client with a full refund once the client send the spare parts or accessories back in its original state.
Should you prefer that we go to your place for a spare- reinstatement or add-on installment for machinery that we have sold, we shall not charge you a labour costs, but only for the traveling expenses and accommodation fees if necessary. Clients are preferred to make all preparations for the technician to be picked up and sent back. If you would prefer for us to navigate to you, the current percentage is R 6.00/km amplified by the driving span between our workplace and your place.
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