All icons are for show reasons only, as a result the merchandise that you receive may conflict in frames, hue or other hallmarks. We retain the power to change, abolish or improve slight features while securing the major traits and specifications. We may also suggest to stock or move the service parts or components without the primary packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: Value assurance for all licensed spare parts and accessories sold, will be presented in which case the spares and accessories are fitted on our machines and put together by our experts or under our technician's supervision. Unless when accepted by the company, the quality warranty will be invalid if spares or accessories has been constructed into 3rd party machines or setup without our acknowledgement. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new service parts or components installments is complimentary for machinery sold by us. Our experts will make sure that your machines is 100% operative and well certified after the new service parts or components has been setup. Sending a expert to offer technical services, or remotely supplying technical guidance may be chosen when concerning competitors machinery. We cant however, oath which actions (if any) can be taken, or advice (if any) will be provided by our technicians in regarding to 3rd party machines. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our specialist remotely suggests or recommend a extra reinstatement or component add-on for machinery that we have sold, and for new or redundant spares or associated equipment, we will present you with a 100% reimbursement once you send the spare parts or accessories back in its initial state. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be charged would you choose that we go to your premises for a spare- replacement or add-on fitments for machinery that we have sold, even though traveling expenses and accommodation fees will be requested if applicable. Clients are required to make all plans for the technician to be fetched and sent back. If you should prefer for us to come to you, the prevailing percentage is R 6.00/km amplified by the driving span between our workplace and your establishment. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 6.00/km multiplied by the driving distance between our branch and your premises.