All photo's are for presentation motives only, as a result the products that you obtain may conflict in frames, saturation or other quality. We entitle the authority to adjust, withdraw or enhance small trademarks while maintaining the utmost features and specs. We may also prefer to stock or ship the repair parts or components without the initial packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: Quality warranty for all licensed spares and accessories sold, will be supplied in which case the service parts and accessories are utilized on our machinery and setup by our specialist or under our specialist's supervision. The worth warranty is invalid if service parts or accessories have been fitted into 3rd party machinery or put together without our admission ( unless when pre-approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No charges be required for diagnosis and new spare parts or associated equipment fitting for machines obtained from us. Our experts will certify that the clients machinery is perfectly operational and well tested after the new spares or accessories have been installed. We may propose to supply technical advice online or send a specialist to provide technical support for competitors machinery. Regrettably, we can't, when regarding other companies machines, guarantee which actions (if any) will be taken, or guidance (if any) will be supplied by our technicians. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote diagnoses for extra - restoration or associated equipment add-on for our machines that we have sold, or for unused or extra spares or accessories will be made by our specialist, we will provide you with a full remuneration once the client send the spare or components in its primary condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and go costs will be charges would you wish that we come to your property for a spare- reinstatement or add-on installment for machinery that we have sold, even though a labour fee will not be required. Clients are required to make all plans for the technician to be picked up and sent back. R 6.00/km increased by the driving distance between our branch and your premises, is the existing amount payable and applicable should you prefer for us to come to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 6.00/km multiplied by the driving distance between our branch and your premises.