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Printhead is a consumable with limited lifespan. Printhead generally gets clogged and blocked very often even with automatic cleaning system and very sensitive to voltage fluctuations. Extensive care is required to maintain the printhead in printable condition -- which means partial clog will accrue during usage even manual clean process been taken. We will train our clients how to take care the printhead during installation of our own printers. For printhead purchase for 3rd party machines, we will not perform installation.
For the entire machine, as well as any subsystem, we only provide confined characteristic warranty if not stated otherwise. Defects due to faulty components or poor craftsmanship, are covered by the characteristic warranty. General wear and tear or misuse of your machinery is not our constraint. Aforestated is thus not covered by our guarantee. Usually deterioration can be repaired at minimum cost that are not covered under warranty. Quotations will be immediately available upon appeal.Our warehouse offers primary and/or extensive training courses for all machines we sell. First primary entry courses is included in your machine investment, but more improved training can be bought after the primary course has been achieved.
Whenever a technician provides a service at your premises, it refers to a call-out. Lest the call-out is included by each of the above plans or approved by the managers, a call-out cost will be requested. At the extent of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Settlement and traveling costs to your property, accompanying the call-out fee, are on your account if essential. The technicians essential preparations to be carried out to get picked up as well as sent back, are preferred to be carried out by you. The prevailing rate is R 9.95/km increased by the traveling distance between our branch as well as your premises, should you desire for us to come to you.Without notice, those fees may differ instant by point, consequently attentively seek an answer about call out and transport costs beforehandA unique barcode is supplied with all our mainline of machines. Check accordingly you will constantly be able to,in any style and at any instant, check the machinery's assurance report and maintenance history on our website or while logged off. Our machines guarantee and servicing are honoured by us using the barcode. Maximum convenience are secured on both the selling and servicing of your machines.
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