The products that you collect may conflict in shape, colour or other features as all photo's are for presentation occasions only. We entitle the authority to retain prime trademarks and specifications while eliminating or improving small hallmarks. Without the original packaging, we may also recommend to put away or transport the spare parts or components.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: Value guarantee for all qualified service parts and accessories sold, will be presented in which case the spares and accessories are utilized on our machines and setup by our experts or under our experts's supervision. The value warranty is null if spare parts or accessories have been fitted into competitors machinery or setup without our admission ( unless when approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Component or new spare parts installation and diagnosis for machinery purchased from us is free of charge. After the new spares or accessories has been setup, our specialist will make sure that your machinery is fully working and well certified. Sending a technician to provide technical assistance, or remotely providing technical information can be chosen when in regards to 3rd-party machinery. When concerning 3rd-party machinery, we cant guarantee which actions (if any) shall be taken or what advice (if any) would be provided by our experts. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote recommendation for redundant - replacement or component add-on for our machinery that we have sold, or for new or spare spares or components will be made by our specialist, we will present you with a complete repayment once you send the spare or associated equipment in its primary order. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and travel costs will be charges should you desire that we travel to your property for a spare- restoration or add-on installment for machinery that we have sold, although a labour fee will not be requested. Arrangements are chosen to be made by the purchaser for the specialist to be retrieved and sent back. R 8.00/km increased by the traveling distance between our warehouse and your premises, is the current amount payable and suitable should you desire for us to go to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.