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Worth guarantee for all qualified service parts and accessories sold, will be supplied in which case the service parts and accessories are utilized on our machines and installed by our experts or under our technician's supervision. Unless when approved by managers, the value assurance will be null if spares or accessories has been fitted into other company's machines or put together without our consent.
Component or new spares fitments and diagnosis for machinery obtained from us is costless. After the new service parts or accessories have been setup, our specialist will certify that the clients machinery is 100% working and well certified. For other companies machinery, we may recommend to provide technical services online or send a specialist to provide technical support. Regrettably, we cannot, when regarding competitors machines, guarantee which actions (if any) will be taken, or information (if any) will be supplied by our technicians.
If our specialist remotely advises or recommend a redundant reinstatement or component add-on for machines that we have sold, and for new or redundant spare or components, we will supply you with a full refund once the client send the service parts or associated equipment back in its initial quality.
Should you choose that we travel to your place for a spare- reinstatement or add-on installment for machines that we have sold, we shall not charge you a labour expenses, but only for the traveling expenses and accommodation fees if crucial. Adjustments are preferred to be made by the purchaser for the technician to be retrieved and sent back. The ongoing rate payable, should you prefer for us to go to you, is R 9.95/km amplified by the driving distance between our branch and your premises.