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Printhead is a consumable with limited lifespan. Printhead generally gets clogged and blocked very often even with automatic cleaning system and very sensitive to voltage fluctuations. Extensive care is required to maintain the printhead in printable condition -- which means partial clog will accrue during usage even manual clean process been taken. We will train our clients how to take care the printhead during installation of our own printers. For printhead purchase for 3rd party machines, we will not perform installation.
For the whole machine, along with any subsystem, we only offer bounded characteristic guarantee unless stated any other way. Poor craftsmanship and unreliable material shortages are covered by the quality warranty. We are not at fault for common wear and tear or misuse of your machinery. Our warranty will accordingly not cover aforestated. Generally damages can be repaired at minimal cost that are not covered under warranty. Upon appeal, quotations are immediately vacant.Our warehouse offers basic and/or extensive training courses for all machinery we sell. When purchasing your machinery, first fundamental entry courses is included in your purchase, however more promoted training can be purchased after the principal course has been passed.
Whenever a specialist provides a service at your establishment, it refers to a call-out. Except for when per-approved by the company or enclosed by each of the above named plans, a call-out fee will be requested. At the point of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Travel costs to your premises as well as accommodation if essential, are on your account, coupled with the call-out fee. The preparations for the technician to get picked up as well as sent back are suggested to be done by you. The current amount is R 9.95/km multiplied by the driving distance between our workshop as well as your property, should you recommend for us to travel to you.Generously seek an answer about call out including touring costs beforehand as those fees may change time by instant without notice.All our mainline of machines are sold with a individual barcode. For this reason your machines assurance report and servicing history will evermore be able to be checked in any way and at any term on our webpage or while logged off. By using the barcode we value our machines guarantee and assistance. This protects your supreme comfort on both the reselling and maintenance of your machines.
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