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We present a quality warranty for competent spares and accessories sold only when the spare parts or accessories is fitted on our machines and installed by our specialist or under our technician's supervision. In which case service parts or accessories have been constructed into competitors machinery or installed without our consent, the worth warranty will be null unless when pre-approved by managers.
No fees be requested for diagnosis and new repair parts or associated equipment installments for machines purchased from us. Our specialists will make sure that the clients machines is completely operational and well tested after the new service parts or accessories have been setup. Sending a technician to offer technical support, or remotely supplying technical advice may be preferred when in regarding to competitors machines. When related to 3rd-party machinery, we cant guarantee which steps (if any) will be taken or what guidance (if any) can be supplied by our technicians.
If our specialist remotely diagnoses or recommend a extra restoration or component add-on for machines that we have sold, and for unused or extra spare or components, we will present the client with a complete repayment once you send the spares or components back in its initial state.
Accommodation fees and come costs will be charges would you desire that we come to your property for a spare- restoration or add-on installations for machinery that we have sold, even though a labour costs will not be required. Arrangements are required to be made by the purchaser for the technician to be retrieved and sent back. The current rate payable, should you desire for us to come to you, is R 9.95/km amplified by the driving distance between our workplace and your property.