The merchandise that you receive may conflict in figures, colour or other attributes as all photo's are for display causes only. We entitle the consent to entitle prime quality and details while withdrawing or upgrading slight quality. We may also suggest to, without the genuine packaging, stock or transport the service parts or associated equipment.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: We give a worth warranty for licensed service parts and accessories sold only when the spares or accessories is fitted on our machines and setup by our specialist or under our technician's supervision. The value guarantee is invalid if spares or accessories have been fitted into competitors machinery or put together without our knowledge ( except when pre-approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new service parts or components installments is costless for machinery sold by us. After the new spares or accessories has been fitted, our specialist will insure that the clients machines is perfectly operative and well tested. We may suggest to offer technical guidance remotely or send a technician to provide technical assistance for 3rd-party machines. When concerning 3rd-party machines, we cant guarantee which actions (if any) shall be taken or what advice (if any) shall be provided by our specialists. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: The client will be provided with a full refund should our technician remotely recommend or recommend a extra - replacement or component add-on for machines that we have sold, as well as for new or redundant spare parts or accessories as soon as the client send the spare parts or components back in its genuine order. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour fee will not be charged should you choose that we come to your place for a spare- replacement or add-on fitments for machines that we have sold, even though travel costs and accommodation fees will be requested if suitable. Plans are chosen to be made by the client for the technician to be fetched and sent back. R 8.00/km amplified by the traveling distance between our office and your property, is the current rate payable and suitable should you choose for us to come to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.