All photo's are for show causes only, accordingly the merchandise that you obtain may diverge in patterns, hue or other trademarks. We reserve the power to reconstruct, eliminate or improve minor attributes while securing the major hallmarks and specs. We may also recommend to, without the genuine packaging, put away or ship the spares or accessories.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case licensed spare parts and accessories are being utilized on our machines and setup by our experts or under our technician's supervision, value guarantee will be provided. Except when pre-approved by managers, the value assurance will be invalid if spares or accessories have been constructed into 3rd party machinery or setup without our knowledge. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No charges be required for diagnosis and new spare parts or components installation for machines bought from us. Our specialists will insure that your machines is completely operative and well certified after the new repair parts or components has been installed. Sending a specialist to supply technical services, or remotely providing technical information may be preferred when in regarding to competitors machinery. In regarding 3rd-party machinery, we cant guarantee which steps (if any) will be taken or what guidance (if any) would be provided by our specialists. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote recommendation for spare - reinstatement or component add-on for our machinery that we have sold, or for brand new or spare service parts or associated equipment will be made by our specialist, we will present you with a 100% reimbursement once you send the spares or accessories in its original state. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be requested would you wish that we travel to your property for a spare- reinstatement or add-on installations for machinery that we have sold, even though traveling expenses and accommodation fees will be required if relevant. Preparations are preferred to be made by the client for the specialist to be fetched and sent back. If you should choose for us to come to you, the ongoing percentage is R 8.00/km amplified by the driving amplitude between our warehouse and your premises. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.