All photo's are for presentation reasons only, as a result the merchandise that you obtain may vary in silhouettes, hue or other hallmarks. We entitle the sanction to change, abolish or enhance minor traits while preserving the major attributes and specs. We may also suggest to store or move the repair parts or accessories without the genuine packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case competent spares and accessories are being fitted on our machines and setup by our specialist or under our technician's supervision, quality assurance will be supplied. In which case service parts or accessories have been fitted into competitors machines or put together without our knowledge, the worth guarantee will be void except when accepted by managers. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No costs be requested for diagnosis and new spares or accessories installation for machines obtained from us. Our experts will certify that your machinery is 100% operational and well certified after the new spares or associated equipment has been fitted. We may propose to offer technical information remotely or send a technician to supply technical services for other companies machinery. When concerning other companies machinery, we cant guarantee which steps (if any) shall be taken or what guidance (if any) can be given by our experts. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote suggestion for redundant - reinstatement or accessory add-on for our machinery that we have sold, or for unused or redundant service parts or accessories should be made by our technician, we will present you with a full refund once the client send the service parts or associated equipment in its primary quality. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Would you prefer that we travel to your establishment for a spare- replacement or add-on fitting for machines that we have sold, we will not charge you a labour expenses, but only for the travel costs and accommodation fees if vital. We prefer that you arrange for the specialist to get retrieved and sent back. The current rate payable, would you desire for us to go to you, is R 8.00/km increased by the traveling distance between our workplace and your premises. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.