The products that you collect may vary in patterns, saturation or other hallmarks as all pictures are for display occasions only. We retain the entitlement to alter, eliminate or boost minor traits while securing the major attributes and specifications. We may also prefer to stow away or move the spare parts or associated equipment without the primary packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: Value guarantee for all competent service parts and accessories sold, will be supplied in which case the spares and accessories are fitted on our machinery and put together by our experts or under our specialist's supervision. The value warranty is void if service parts or accessories have been constructed into 3rd party machines or put together without our acknowledgment ( unless when approved by management ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Associated equipment or new spares installation and diagnosis for machinery purchased from us is free of charge. Our specialists will make sure that the clients machinery is completely functional and well certified after the new spares or components has been fitted. Sending a expert to provide technical assistance, or remotely supplying technical guidance can be chosen when in relation to competitors machinery. We cannot however, insurance which actions (if any) shall be taken, or advice (if any) will be provided by our specialists in regarding to 3rd party machinery. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote diagnoses for redundant - replacement or accessory add-on for our machinery that we have sold, or for unused or spare service parts or accessories must be made by our specialist, we will provide you with a complete remuneration once you send the service parts or associated equipment in its initial condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and come costs will be charges should you wish that we travel to your establishment for a spare- reinstatement or add-on fitting for machinery that we have sold, although a labour fee will not be requested. Adjustments are preferred to be made by the client for the specialist to be retrieved and sent back. R 8.00/km increased by the driving distance between our branch and your premises, is the existing rate payable and appropriate should you desire for us to come to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.