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In which case licensed service parts and accessories are being used on our machinery and put together by our experts or under our experts's supervision, value warranty will be presented. The quality warranty is invalid if spares or accessories have been constructed into other company's machinery or setup without our admission ( except when pre-approved by the company ) .
Diagnosis and new spares or accessories fitting is free for machinery sold by us. Our specialists will insure that the clients machinery is 100% operative and well certified after the new repair parts or components have been installed. We may recommend to supply technical information remotely or send a specialist to give technical services for 3rd-party machinery. Sadly, we cannot, when regarding competitors machinery, guarantee which actions (if any) will be taken, or guidance (if any) will be supplied by our technicians.
The client will be supplied with a complete refund should our technician remotely suggest or recommend a redundant - restoration or component add-on for machinery that we have sold, and for brand new or redundant spares or associated equipment as soon as you send the service parts or components back in its genuine quality.
Accommodation fees and go costs will be charges should you choose that we travel to your property for a spare- reinstatement or add-on installment for machinery that we have sold, even though a labour expenses will not be charged. Clients are required to make all preparations for the technician to be picked up and sent back. R 9.95/km amplified by the driving distance between our branch and your place, is the current rate payable and suitable should you desire for us to come to you.