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We give a worth assurance for competent spares and accessories sold except when the spares or accessories is used on our machines and put together by our technician or under our experts's supervision. In which case service parts or accessories have been fitted into 3rd party machinery or installed without our acknowledgement, the quality guarantee will be invalid unless when approved by the company.
Accessory or new spares installation and diagnosis for machines obtained from us is free. Our technicians will insure that your machines is 100% operational and well certified after the new repair parts or components have been fitted. Sending a specialist to supply technical support, or remotely providing technical information can be chosen when in regarding to other companies machines. Regretfully, we can't, when concerning competitors machines, guarantee which actions (if any) will be taken, or guidance (if any) will be supplied by our technicians.
If a remote recommendation for redundant - reinstatement or accessory add-on for our machinery that we have sold, or for brand new or spare spare parts or accessories must be made by our technician, we will supply the client with a full repayment once the client send the spare parts or components in its primary quality.
Accommodation fees and come costs will be charges should you choose that we travel to your premises for a spare- reinstatement or add-on fitting for machines that we have sold, even though a labour costs will not be required. We choose that you organize for the technician to get retrieved and sent back. If you would like us to come to you, the existent percentage is R 9.95/km amplified by the traveling span between our warehouse and your property.