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Quality assurance for all qualified service parts and accessories sold, will be supplied in which case the service parts and accessories are used on our machines and installed by our specialist or under our specialist's supervision. The value warranty is invalid if spares or accessories has been constructed into 3rd party machinery or put together without our admission ( unless when approved by the company ) .No costs will apply for diagnosis and new spare parts or components installments for machinery purchased from us. Our technicians will certify that the clients machinery is 100% working and well certified after the new spares or accessories has been setup. We may propose to offer technical advice online or send a technician to supply technical services for 3rd-party machines. We cannot however, oath which steps (if any) would be taken, or services (if any) will be provided by our technicians in regarding to other company's machinery.If a remote diagnoses for extra - reinstatement or component add-on for our machinery that we have sold, or for unused or extra spare or components must be made by our technician, we will provide you with a complete repayment once the client send the spare parts or accessories in its initial order.
Accommodation fees and travel costs will be charges should you wish that we come to your place for a spare- restoration or add-on fitting for machines that we have sold, even though a labour fee will not be requested. We prefer that you organize for the specialist to get picked up and sent back. R 8.00/km amplified by the traveling distance between our office and your establishment, is the current rate payable and appropriate should you desire for us to travel to you.
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