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Worth warranty for all licensed spares and accessories sold, will be supplied in which case the spare parts and accessories are used on our machines and installed by our experts or under our technician's supervision. The worth assurance is invalid if spares or accessories has been fitted into 3rd party machinery or installed without our acknowledgment ( unless when approved by management ) .No charges be requested for diagnosis and new spare parts or components installation for machinery obtained from us. After the new service parts or accessories has been setup by our specialist, they will ensure that your machines is perfectly functional and well tested. We may propose to supply technical services online or send a specialist to provide technical services for competitors machines. We cannot however, guarantee which steps (if any) will be taken, or guidance (if any) will be given by our experts about 3rd party machines.If a remote recommendation for spare - restoration or associated equipment add-on for our machines that we have sold, or for unused or redundant spare or components must be made by our specialist, we will supply you with a full refund once the client send the spares or accessories in its primary condition.
Would you prefer that we go to your property for a spare- replacement or add-on installations for machinery that we have sold, we shall not charge you a labour fee, but only for the traveling expenses and accommodation fees if compulsory. Clients are preferred to make all arrangements for the technician to be retrieved and sent back. If you should prefer for us to travel to you, the ongoing percentage is R 6.00/km amplified by the driving distance between our workplace and your place.
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