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Value warranty for all licensed service parts and accessories sold, will be given in which case the spares and accessories are fitted on our machines and put together by our experts or under our experts's supervision. The quality guarantee is null if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( except when approved by managers ) .Diagnosis and new spare parts or accessories fitments is costless for machinery sold by us. Our experts will insure that your machinery is perfectly operative and well certified after the new repair parts or components has been setup. For 3rd-party machines, we may choose to supply technical guidance remotely or send a technician to provide technical support. When related to 3rd-party machinery, we cannot guarantee which steps (if any) shall be taken or what information (if any) will be given by our experts.If a remote suggestion for redundant - restoration or associated equipment add-on for our machinery that we have sold, or for brand new or spare spare or components should be made by our specialist, we will present you with a 100% reimbursement once you send the spares or components in its primary condition.
A labour expense will not be requested should you wish that we travel to your place for a spare- reinstatement or add-on fitments for machinery that we have sold, even though traveling expenses and accommodation fees will be requested if suited. Adjustments are required to be made by the buyer for the specialist to be picked up and sent back. If you would choose for us to come to you, the current rate is R 8.00/km amplified by the traveling distance between our workplace and your property.
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