All photographs are for demonstration causes only, consequently the merchandise that you collect may diverge in outlines, hue or other trademarks. We reserve the sanction to alter, withdraw or improve minor attributes while securing the major traits and specifications. Without the primary packaging, we may also suggest to stow away or move the spare parts or associated equipment.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: Value warranty for all licensed service parts and accessories sold, will be given in which case the spares and accessories are fitted on our machines and put together by our experts or under our experts's supervision. The quality guarantee is null if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( except when approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new spare parts or accessories fitments is costless for machinery sold by us. Our experts will insure that your machinery is perfectly operative and well certified after the new repair parts or components has been setup. For 3rd-party machines, we may choose to supply technical guidance remotely or send a technician to provide technical support. When related to 3rd-party machinery, we cannot guarantee which steps (if any) shall be taken or what information (if any) will be given by our experts. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote suggestion for redundant - restoration or associated equipment add-on for our machinery that we have sold, or for brand new or spare spare or components should be made by our specialist, we will present you with a 100% reimbursement once you send the spares or components in its primary condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be requested should you wish that we travel to your place for a spare- reinstatement or add-on fitments for machinery that we have sold, even though traveling expenses and accommodation fees will be requested if suited. Adjustments are required to be made by the buyer for the specialist to be picked up and sent back. If you would choose for us to come to you, the current rate is R 8.00/km amplified by the traveling distance between our workplace and your property. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.