All photo's are for demonstration causes only, as a result the merchandise that you collect may differ in outlines, saturation or other trademarks. We retain the consent to retain major features and specifications while abolishing or improving small attributes. Without the genuine packaging, we may also suggest to stow away or transfer the spares or components.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: Worth guarantee for all licensed service parts and accessories sold, will be given in which case the spare parts and accessories are used on our machinery and installed by our technician or under our experts's supervision. Unless when pre-approved by management, the quality warranty will be null if service parts or accessories have been constructed into other company's machines or installed without our consent. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No costs be requested for diagnosis and new spare parts or accessories installation for machines obtained from us. After the new spare or components has been setup, our experts will certify that the clients machinery is fully working and well certified. We may propose to offer technical guidance online or send a technician to supply technical support for other companies machines. Regrettably, we can't, when regarding competitors machinery, guarantee which actions (if any) will be taken, or information (if any) will be provided by our technicians. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote diagnoses for spare - replacement or associated equipment add-on for our machinery that we have sold, or for brand new or redundant spare parts or accessories must be made by our technician, we will present you with a 100% refund once the client send the service parts or components in its primary condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Should you choose that we come to your establishment for a spare- replacement or add-on fitments for machinery that we have sold, we shall not charge you a labour fee, but only for the traveling expenses and accommodation fees if compulsory. We prefer that you arrange for the technician to get retrieved and sent back. If you should prefer for us to go to you, the current rate is R 8.00/km increased by the traveling distance between our branch and your place. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.