All pictures are for exhibition motives only, hence the products that you obtain may differ in silhouettes, colour or other hallmarks. We entitle the liberty to have utmost hallmarks and specifications while abolishing or boosting small hallmarks. Without the initial packaging, we may also suggest to stow away or transport the service parts or associated equipment.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case qualified service parts and accessories are being fitted on our machinery and put together by our experts or under our technician's supervision, quality assurance will be presented. The worth guarantee is null if service parts or accessories has been fitted into competitors machines or put together without our acknowledgment ( unless when accepted by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No charges will apply for diagnosis and new service parts or accessories fitting for machinery bought from us. After the new spare or accessories have been installed, our technician will ensure that your machinery is 100% working and well certified. For other companies machinery, we may prefer to give technical advice online or send a technician to give technical assistance. We cant however, oath which actions (if any) shall be taken, or information (if any) will be given by our technicians about competitors machines. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our technician remotely diagnoses or prefers a spare replacement or associated equipment add-on for machinery that we have sold, including for brand new or redundant spare or accessories, we will supply the client with a 100% reimbursement once the client send the spare or components back in its genuine condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be required should you choose that we come to your place for a spare- reinstatement or add-on installations for machinery that we have sold, although travel costs and accommodation fees will be requested if relevant. We propose that you arrange for the specialist to get retrieved and sent back. If you should prefer for us to navigate to you, the prevailing amount is R 8.00/km increased by the driving amplitude between our branch and your premises. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.