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In which case qualified service parts and accessories are being fitted on our machinery and put together by our experts or under our technician's supervision, quality assurance will be presented. The worth guarantee is null if service parts or accessories has been fitted into competitors machines or put together without our acknowledgment ( unless when accepted by managers ) .No charges will apply for diagnosis and new service parts or accessories fitting for machinery bought from us. After the new spare or accessories have been installed, our technician will ensure that your machinery is 100% working and well certified. For other companies machinery, we may prefer to give technical advice online or send a technician to give technical assistance. We cant however, oath which actions (if any) shall be taken, or information (if any) will be given by our technicians about competitors machines.If our technician remotely diagnoses or prefers a spare replacement or associated equipment add-on for machinery that we have sold, including for brand new or redundant spare or accessories, we will supply the client with a 100% reimbursement once the client send the spare or components back in its genuine condition.
A labour expense will not be required should you choose that we come to your place for a spare- reinstatement or add-on installations for machinery that we have sold, although travel costs and accommodation fees will be requested if relevant. We propose that you arrange for the specialist to get retrieved and sent back. If you should prefer for us to navigate to you, the prevailing amount is R 6.00/km increased by the driving amplitude between our branch and your premises.
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