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In which case licensed spares and accessories are being used on our machinery and installed by our specialist or under our experts's supervision, worth assurance will be given. Except when pre-approved by the company, the worth warranty will be null if spare parts or accessories have been constructed into other company's machines or installed without our consent.Diagnosis and new spares or accessories installation is free for machines sold by us. After the new spare or accessories have been installed, our technician will certify that the clients machinery is 100% operational and well certified. We may recommend to offer technical services online or send a specialist to provide technical assistance for competitors machinery. When related to competitors machinery, we cannot guarantee which steps (if any) will be taken or what guidance (if any) would be supplied by our experts.You will be presented with a complete repayment should our technician remotely suggest or proposes a spare - restoration or component add-on for machines that we have sold, as well as for new or redundant service parts or components as soon as you send the service parts or associated equipment back in its initial quality.
Would you choose that we go to your premises for a spare- restoration or add-on fitments for machinery that we have sold, we will not charge you a labour fee, but only for the traveling expenses and accommodation fees if required. Clients are required to make all preparations for the specialist to be retrieved and sent back. If you would prefer for us to go to you, the ongoing percentage is R 8.00/km amplified by the traveling span between our branch and your place.
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