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In which case qualified service parts and accessories are being utilized on our machinery and setup by our specialist or under our specialist's supervision, quality assurance will be provided. Unless when accepted by the company, the worth guarantee will be void if spare parts or accessories have been fitted into other company's machinery or setup without our knowledge.
Component or new spares installation and diagnosis for machines bought from us is free of charge. After the new service parts or associated equipment has been installed by our expert, they will certify that your machinery is perfectly working and well certified. Sending a technician to supply technical services, or remotely supplying technical guidance may be preferred when concerning competitors machinery. Unfortunately, we can't, when concerning competitors machines, guarantee which steps (if any) will be taken, or information (if any) will be given by our technicians.
The client will be provided with a 100% remuneration should our specialist remotely advices or suggest a extra - restoration or component add-on for machinery that we have sold, including for new or spare spare parts or components as soon as the client send the spares or components back in its original quality.
Would you prefer that we go to your premises for a spare- reinstatement or add-on installment for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if vital. Clients are chosen to make all adjustments for the technician to be fetched and sent back. If you would like us to navigate to you, the ongoing rate is R 9.95/km increased by the traveling distance between our workplace and your property.