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In which case qualified service parts and accessories are being utilized on our machinery and setup by our experts or under our technician's supervision, quality guarantee will be given. The worth assurance is null if spares or accessories have been constructed into other company's machinery or setup without our acceptance ( except when pre-approved by management ) .No fees will apply for diagnosis and new repair parts or components fitments for machines bought from us. After the new service parts or components has been fitted by our technician, they will ensure that the clients machinery is fully operational and well certified. Sending a expert to provide technical assistance, or remotely providing technical information can be chosen when concerning other companies machinery. In regarding 3rd-party machinery, we cant guarantee which steps (if any) would be taken or what information (if any) can be given by our technicians.If our specialist remotely advises or recommend a spare restoration or component add-on for machines that we have sold, and for new or extra spare parts or components, we will supply the client with a full refund once you send the spare or components back in its genuine order.
Should you choose that we travel to your property for a spare- restoration or add-on installment for machines that we have sold, we shall not charge you a labour expenses, but only for the travel costs and accommodation fees if necessary. Clients are required to make all arrangements for the specialist to be fetched and sent back. If you should choose for us to travel to you, the ongoing amount is R 8.00/km amplified by the driving amplitude between our warehouse and your property.
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