All photo's are for demonstration purposes only, thus the products that you receive may diverge in figures, hue or other features. While preserving the utmost attributes and details, we retain the entitlement to adapt, abolish or improve slight features. We may also recommend to put away or move the repair parts or accessories without the original packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case qualified service parts and accessories are being utilized on our machinery and setup by our experts or under our technician's supervision, quality guarantee will be given. The worth assurance is null if spares or accessories have been constructed into other company's machinery or setup without our acceptance ( except when pre-approved by management ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: No fees will apply for diagnosis and new repair parts or components fitments for machines bought from us. After the new service parts or components has been fitted by our technician, they will ensure that the clients machinery is fully operational and well certified. Sending a expert to provide technical assistance, or remotely providing technical information can be chosen when concerning other companies machinery. In regarding 3rd-party machinery, we cant guarantee which steps (if any) would be taken or what information (if any) can be given by our technicians. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If our specialist remotely advises or recommend a spare restoration or component add-on for machines that we have sold, and for new or extra spare parts or components, we will supply the client with a full refund once you send the spare or components back in its genuine order. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Should you choose that we travel to your property for a spare- restoration or add-on installment for machines that we have sold, we shall not charge you a labour expenses, but only for the travel costs and accommodation fees if necessary. Clients are required to make all arrangements for the specialist to be fetched and sent back. If you should choose for us to travel to you, the ongoing amount is R 8.00/km amplified by the driving amplitude between our warehouse and your property. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.