All pictures are for presentation motives only, consequently the merchandise that you collect may conflict in patterns, colour or other attributes. While maintaining the prime hallmarks and details, we entitle the sanction to adjust, remove or improve minor quality. Without the genuine packaging, we may also suggest to stow away or transport the service parts or accessories.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case qualified service parts and accessories are being fitted on our machinery and put together by our technician or under our experts's supervision, quality assurance will be given. Except when approved by managers, the quality guarantee will be void if spare parts or accessories has been constructed into other company's machinery or put together without our knowledge. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Diagnosis and new spares or associated equipment fitting is costless for machinery sold by us. After the new repair parts or associated equipment has been fitted by our expert, they will make sure that the clients machines is fully functional and well tested. We may recommend to supply technical information online or send a technician to supply technical support for competitors machinery. When concerning 3rd-party machines, we cant guarantee which steps (if any) shall be taken or what advice (if any) shall be provided by our experts. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote diagnoses for redundant - replacement or component add-on for our machinery that we have sold, or for brand new or spare service parts or accessories should be made by our specialist, we will supply you with a 100% reimbursement once the client send the spare parts or accessories in its initial condition. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: A labour expense will not be required should you desire that we come to your premises for a spare- restoration or add-on fitments for machinery that we have sold, although travel costs and accommodation fees will be requested if relevant. Adjustments are chosen to be made by the client for the specialist to be fetched and sent back. R 8.00/km increased by the driving distance between our workplace and your property, is the ongoing percentage payable and applicable should you wish for us to travel to you. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.