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Value guarantee for all competent service parts and accessories sold, will be provided in which case the spares and accessories are utilized on our machines and setup by our specialist or under our technician's supervision. Except when approved by the company, the quality warranty will be void if service parts or accessories have been constructed into competitors machines or setup without our knowledge.
Associated equipment or new spare parts installation and diagnosis for machinery obtained from us is costless. After the new spare parts or components has been installed by our specialist, they will ensure that the clients machinery is perfectly operational and well tested. Sending a technician to offer technical services, or remotely providing technical advice may be chosen when concerning 3rd-party machinery. Regretfully, we can't, when regarding competitors machinery, guarantee which actions (if any) will be taken, or information (if any) will be provided by our technicians.
If a remote diagnoses for redundant - replacement or accessory add-on for our machinery that we have sold, or for unused or spare spare parts or components will be made by our specialist, we will supply you with a complete remuneration once you send the spare or associated equipment in its genuine quality.
A labour fee will not be requested would you desire that we travel to your establishment for a spare- restoration or add-on fitting for machinery that we have sold, even though travel costs and accommodation fees will be requested if relevant. Clients are preferred to make all arrangements for the specialist to be picked up and sent back. If you should prefer for us to navigate to you, the existent rate is R 9.95/km increased by the traveling span between our workplace and your property.