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Worth warranty for all competent spare parts and accessories sold, will be presented in which case the spare parts and accessories are utilized on our machines and put together by our specialist or under our technician's supervision. Unless when approved by management, the value assurance will be invalid if spares or accessories have been constructed into competitors machines or setup without our knowledge.
No charges be requested for diagnosis and new spare parts or components installments for machines bought from us. Our technicians will certify that the clients machines is perfectly functional and well tested after the new service parts or associated equipment have been setup. Sending a expert to provide technical services, or remotely supplying technical advice may be chosen when in regards to other companies machines. When concerning 3rd-party machines, we cant guarantee which actions (if any) shall be taken or what information (if any) can be supplied by our specialists.
The client will be presented with a 100% remuneration should our specialist remotely recommend or recommend a redundant - reinstatement or associated equipment add-on for machinery that we have sold, and for unused or spare service parts or associated equipment as soon as you send the spares or components back in its primary quality.
A labour expense will not be charged would you wish that we travel to your premises for a spare- reinstatement or add-on installment for machines that we have sold, although travel costs and accommodation fees will be required if suited. We choose that you arrange for the technician to get retrieved and sent back. The prevailing percentage payable, would you desire for us to travel to you, is R 9.95/km amplified by the traveling distance between our office and your establishment.