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Quality assurance for all qualified service parts and accessories sold, will be given in which case the spares and accessories are used on our machines and put together by our specialist or under our specialist's supervision. The worth assurance is null if spares or accessories has been fitted into other company's machinery or installed without our awareness ( except when accepted by managers ) .Diagnosis and new spare parts or associated equipment fitments is free of charge for machinery sold by us. After the new service parts or accessories have been installed by our expert, they will ensure that the clients machinery is completely operational and well tested. For 3rd-party machinery, we may suggest to offer technical advice online or send a expert to supply technical services. Regretfully, we can't, when concerning competitors machinery, guarantee which actions (if any) will be taken, or information (if any) will be given by our technicians.The client will be presented with a full reimbursement should our specialist remotely diagnose or recommend a extra - reinstatement or associated equipment add-on for machines that we have sold, including for brand new or redundant spares or accessories as soon as the client send the service parts or accessories back in its primary order.
Would you prefer that we come to your property for a spare- replacement or add-on fitting for machinery that we have sold, we will not charge you a labour expenses, but only for the traveling expenses and accommodation fees if compulsory. We propose that you organize for the specialist to get retrieved and sent back. The prevailing percentage payable, would you desire for us to come to you, is R 6.00/km amplified by the driving distance between our office and your premises.
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