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We supply a worth guarantee for competent service parts and accessories sold except when the service parts or accessories is fitted on our machines and setup by our technician or under our experts's supervision. The worth guarantee is void if service parts or accessories has been constructed into 3rd party machines or installed without our acknowledgment ( except when accepted by the company ) .Associated equipment or new repair parts fitting and diagnosis for machines purchased from us is free of charge. After the new spare parts or accessories has been fitted by our expert, they will insure that your machinery is completely operative and well tested. For competitors machinery, we may suggest to supply technical information remotely or send a specialist to supply technical assistance. In regarding other companies machinery, we cant guarantee which actions (if any) shall be taken or what guidance (if any) would be provided by our specialists.If a remote diagnoses for extra - restoration or component add-on for our machines that we have sold, or for new or redundant spares or accessories will be made by our technician, we will present the client with a full reimbursement once you send the spare or accessories in its initial condition.
A labour expense will not be requested should you choose that we travel to your property for a spare- restoration or add-on installations for machines that we have sold, even though travel costs and accommodation fees will be charged if suited. Adjustments are preferred to be made by the buyer for the specialist to be fetched and sent back. R 8.00/km amplified by the traveling distance between our workplace and your place, is the current amount payable and suitable should you choose for us to go to you.
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