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Quality warranty for all licensed service parts and accessories sold, will be given in which case the spare parts and accessories are utilized on our machinery and put together by our experts or under our technician's supervision. In which case service parts or accessories have been fitted into competitors machinery or put together without our acknowledgement, the value guarantee will be invalid unless when pre-approved by the company.Associated equipment or new spare parts installments and diagnosis for machinery bought from us is free. Our specialists will make sure that your machinery is perfectly operative and well certified after the new repair parts or associated equipment have been fitted. We may propose to offer technical guidance remotely or send a specialist to provide technical services for 3rd-party machines. Regretfully, we cannot, when regarding 3rd-party machines, guarantee which actions (if any) will be taken, or information (if any) will be provided by our technicians.If a remote recommendation for extra - restoration or associated equipment add-on for our machinery that we have sold, or for brand new or redundant spare parts or accessories must be made by our specialist, we will supply you with a complete refund once the client send the service parts or components in its initial quality.
Would you desire that we come to your property for a spare- restoration or add-on installations for machines that we have sold, we will not charge you a labour expenses, but only for the travel costs and accommodation fees if required. Clients are chosen to make all plans for the specialist to be picked up and sent back. If you should prefer for us to go to you, the prevailing percentage is R 6.00/km increased by the driving span between our workplace and your property.
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