The products that you collect may conflict in silhouettes, colour or other trademarks as all images are for demonstration motives only. We retain the liberty to adapt, withdraw or improve minor attributes while preserving the utmost attributes and specifications. Without the original packaging, we may also choose to stock or transfer the repair parts or components.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Quality Warranty: Quality warranty for all licensed service parts and accessories sold, will be given in which case the spare parts and accessories are utilized on our machinery and put together by our experts or under our technician's supervision. In which case service parts or accessories have been fitted into competitors machinery or put together without our acknowledgement, the value guarantee will be invalid unless when pre-approved by the company. We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Associated equipment or new spare parts installments and diagnosis for machinery bought from us is free. Our specialists will make sure that your machinery is perfectly operative and well certified after the new repair parts or associated equipment have been fitted. We may propose to offer technical guidance remotely or send a specialist to provide technical services for 3rd-party machines. Regretfully, we cannot, when regarding 3rd-party machines, guarantee which actions (if any) will be taken, or information (if any) will be provided by our technicians. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: If a remote recommendation for extra - restoration or associated equipment add-on for our machinery that we have sold, or for brand new or redundant spare parts or accessories must be made by our specialist, we will supply you with a complete refund once the client send the service parts or components in its initial quality. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Would you desire that we come to your property for a spare- restoration or add-on installations for machines that we have sold, we will not charge you a labour expenses, but only for the travel costs and accommodation fees if required. Clients are chosen to make all plans for the specialist to be picked up and sent back. If you should prefer for us to go to you, the prevailing percentage is R 8.00/km increased by the driving span between our workplace and your property. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.