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We supply restricted feature guarantee on the entire machine, and any subsystem unless stated elseways. Defects by cause of unreliable materials or poor craftsmanship, are covered by the attribute guarantee. General wear and tear or mis-usage of your machine is not our responsibility. For this reason aforementioned would not be covered by our guarantee. Damages can regularly be repaired that are not covered under guarantee, at minimum cost. Quotations are immediately vacant on demand.As this machine is a do it yourself Product, the client will therefore have to assemble and install the machinery themselves. It is fairly easy to assemble, install and organize the machinery's programming but, we have included an installation guide to advise the client. If you choose that we assemble, fit and organize for you, an further technical callout charge will be assigned.Basic and/or overall training courses are held via our warehouse for all machines we sell. When buying your machine, first basic entry courses is comprehended in your investment, however more improved training can be purchased after the basic course has been achieved.
Whenever a service is offered at your premises by a technician, it refers to a call-out. A call-out cost will be charged lest the call-out is covered by any of the above plans or arranged by the the company. At the time of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Along with the call-out cost, traveling costs to your property and accommodation if required, are on your account. We choose that you organize that the technician gets picked up and sent back. R 9.95/kilometer is the ongoing rate multiplied by the driving distance between your premises including our office, should you desire for us to come to you.Without notice, those fees may change time by instant, therefore kindly inquire about call out and traveling costs ahead of timeWith the high bandwidth online network and improved programming automation, we are able to get into to your PC to advise you with setup and technical difficulties directly without leaving our branch. When relating to diagnosis on all machines we sell that joins to and operates with a computer, as well as the installments and setup on all programming we sell, we offer lifetime limitless remote support. Remote assistance is not similar to training.All our mainline of machines are sold with a unique barcode. For this reason your machines warranty info and maintenance history will constantly be able to be analyzed in any manner and at any moment on our webpage or while disconnected. Our machinery's guarantee and maintenance are valued by us using the barcode. Maximum benefit are secured on both the selling and maintenance of your machinery's.
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