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Quality warranty for all qualified spare parts and accessories sold, will be given in which case the service parts and accessories are fitted on our machinery and put together by our technician or under our experts's supervision. The worth warranty is invalid if spare parts or accessories have been fitted into other company's machines or installed without our admission ( unless when accepted by managers ) .No costs will apply for diagnosis and new spare parts or associated equipment installation for machinery bought from us. Our technicians will make sure that the clients machinery is perfectly working and well tested after the new repair parts or accessories has been installed. Sending a expert to offer technical assistance, or remotely supplying technical advice may be chosen when in regards to 3rd-party machines. When concerning competitors machinery, we cannot guarantee which actions (if any) can be taken or what guidance (if any) will be provided by our experts.If our specialist remotely diagnoses or proposes a spare restoration or associated equipment add-on for machinery that we have sold, including for brand new or extra service parts or associated equipment, we will supply you with a complete remuneration once the client send the service parts or components back in its primary state.
Accommodation fees and travel costs will be charges would you choose that we come to your establishment for a spare- replacement or add-on fitting for machines that we have sold, although a labour fee will not be required. We choose that you arrange for the technician to get retrieved and sent back. The ongoing percentage payable, should you prefer for us to go to you, is R 8.00/km multiplied by the traveling distance between our branch and your property.
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