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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give restricted quality guarantee on the whole machine, including each subsystem lest stated any other way. Poor craftsmanship as well as faulty material errors are covered by the feature guarantee. Everyday wear and tear or mis-usage of your product is not our responsibility. Aforestated is accordingly not covered by our warranty. Regularly damages can be repaired at minimum cost that are not covered under warranty. Quotations will be immediately available upon request.Routine service is due by the machinery you are going to purchase. The covered service plan consists of standard cleaning, analyzing and arrangement, as well as everyday wear and tear restoration at a minimum cost. It is crucial that your machine(s) is serviced within the equal of dual that period, if you do not service your machinery within the recommended service period, otherwise your service guarantee will be useless and not viable. This is to say, you have to get your machine serviced in every six month period, if we suggested that your machine is fixed once every 3 months or your warranty will not be valid.
A Call-out points to to each and every time time a specialist supplies a service at your establishment. A call-out fee will be charged except for when the call-out is covered by any of the above plans or approved by the management. At the extent of this quotation, one specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays including R 9 995.00 for Sundays or Public Holidays.Accommodation and travel costs to your place, coupled with the call-out fee, are on your account if essential. The specialists required arrangements to be carried out to get picked up as well as sent back, are recommend to be made by you. R 9.95/kilometer is the existing percentage multiplied by the traveling distance between your premises as well as our warehouse, should you prefer for us to go to you.Those fees may differ instant by point without notice, so kindly enquire about call out including travel costs in advance.If you simply want our specialist to take a look at your machine for your tranquility or would like to know if the machinery is fitted to operate optimally, our maintenance plan is here for you. No costs will be implemented for the experts we supply. Our specialist will be able to supply you with advice on whether an back-up or further assistance or spares reinstatement is needed or whether everything is in order. Reservations must be made for reconstruction or intense labour operate to be carried out at your/our earliest convenience as no repairs or any such labour services will be carried out during servicing visits.We give principal and/or full training courses through our warehouse for all machinery we sell. First fundamental entry courses is comprehended in your machinery purchase, nevertheless more promoted training can be obtained after the fundamental course has been completed.With all our mainline of machinery's a unique barcode is sold. You will therefore always be able to analyze the machine's guarantee info and assistance history on our website or offline - in any manner and at any moment. We value our machinery's assurance and service by using the barcode. Supreme comfort are insured on both the reselling and servicing of your machinery's.
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