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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, as well as any subsystem, we only supply confined attribute warranty lest stated any other way. Shortages as a result of defective equipment or poor craftsmanship, are covered by the quality guarantee. Everyday wear and tear or misuse of your equipment is not our constraint. Aforesaid is for this reason not covered by our warranty. Often damages can be repaired at minimum cost that aren't covered under guarantee. Quotations are readily vacant on inquiry.Regular service is needed by the machinery you are going to purchase. The covered service plan encloses everyday cleaning, checking and adjustment, as well as everyday wear and tear reinstatement at a minimal cost. Should you not service your machinery within the chosen service period, it is compulsory that your machine(s) is serviced in the equivalent of double that period or else your service guarantee will be null and meaningless. Meaning, you should get your machine serviced within every six month period, if we suggested that your machine is improved once every three months or your guarantee will not be efficient.
A Call-out points to to each instant a specialist offers a service at your premises. Except when accepted by management or covered by each of the above plans, a call-out cost will be charged. At the time of this quotation, one specialist for 1 day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Travel costs to your place and accommodation if necessary, are on your account, coupled with the call-out charge. We recommend that you arrange that the technician gets picked up and sent back. If you would choose for us to go to you, the ongoing amount is R 9.95/km multiplied by the driving distance between our warehouse and your premises.Without notice, those fees may vary extent by extent, for this reason attentively seek an answer about call out including touring costs ahead of timeOur service plan is perfect for you if you simply would like our technician to take a look at your appliance for peace of mind, or if you want to find out if the machine is adjusted to operate optically. There is no fees for the technician we provide. Our specialist will be able to supply you with advice on whether an back-up or further assistance or spare parts replacement is needed or if everything is normal. Reservations should be made for reconstruction or intense labour function to be completed at your/our quickest availability as no improvements or any such labour actions will be carried out during maintenance visits.We give primary and/or extensive training courses through our premises for all machines we sell. First basic entry courses is enclosed in your machinery investment, but more improved training can be obtained after the primary course has been achieved.With all our mainline of machines a unique barcode is sold. Therefore your machines assurance data and assistance history will constantly be able to be checked in any form and at any moment on our database or while logged off. By using the barcode we value our machinery's warranty and assistance. This secures your ultimate comfort on both the selling and service of your machinery's.
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