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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give limited trait warranty on any subsystem except stated any other way, along with on the whole machinery. Poor craftsmanship including faulty material shortages are covered by the characteristic warranty. We shall not be held responsible for mis-usage or everyday wear and tear of your machinery. Our warranty will for this reason not cover aforestated. Naturally, deterioration that are not covered under warranty can often be repaired at a minimal cost. Quotations will be gladly available upon inquiry.The machinery which you are going to purchase, will be demanding a routine service. Investigation and adjustment, basic cleaning , as well as general wear and tear restoration at a minimum cost are covered within the service plan. If you do not service your machinery in the recommended service period, it is compulsory that your machine(s) is fixed within the equivalent of dual that period elseways your service guarantee will be worthless and void. This is to say, you should get your machine fixed within every 6 month period, if we choose that your machinery is improved once every 3 months or your warranty will not be legit.
A Call-out refers to any instant a specialist provides a service at your property. A call-out fee will be requested unless the call-out is concealed by each and every time of the above mentioned plans or confirmed by the management. At the point of this quotation, 1 technician for 1 day is R 1 499.00 for workdays, R 4 995.00 for Saturdays including R 9 995.00 for resting days or Public Holidays.Accompanying the call-out fee, transport costs to your premises as well as settlement if crucial, are on your account. The experts crucial preparations to be carried out to get picked up and sent back, are recommend to be made by you. The existing rate is R 9.95/kilometer multiplied by the traveling distance between our warehouse and your establishment, should you prefer for us to travel to you.Those fees may vary extent by point without notice, so generously inquire about call out including travel costs ahead of time.If you just want our specialist to take a look at your machinery for your tranquility or want to find out if the appliance is set to work optimally, our service plan is suited for you. We will not require any cost for the experts we provide. Our technician will be able to advise whether everything is normal or if an back-up or other maintenance or spare restoration is needed. Bookings should be made for adjustments or excessive labour work to be completed at your/our earliest convenience as no reconstruction or any such labour services will be completed during maintenance visits.We provide basic and/or extensive training courses through our training centre for all machines we sell. First basic entry courses is included in your machinery investment, although more advanced training can be purchased after the principal course has been completed.With all our mainline of machines a particular barcode is sold. Review accordingly you will always be able to,in any form and at any time, review the machines guarantee report and assistance history on our website or while disconnected. We honour our machines assurance and maintenance by using the barcode. This protects your ultimate advantage on both the maintenance and resell of your machines.
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