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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply restricted characteristic warranty on the whole machinery, and any subsystem if not stated otherwise. The feature guarantee covers shortages by reason of unfit equipment or poor craftsmanship Frequent wear and tear or mis-usage of your machinery is not our responsibility. Thus aforestated shall not be covered by our guarantee. Naturally, deterioration that are not covered under warranty can often be repaired at a minimal cost. Upon demand, quotations are gladly vacant.Routine service is required by the machine(s) you are going to obtain. Checking and arrangement, everyday cleaning , as well as general ravages of time replacement at a minimal cost are included within the service plan. It is necessary that your machine(s) is rectified within the equal of double that period, should you not service your machinery within the preferred service period, elseways your service warranty will be null and not viable. This is to say that in which case we recommend that your machinery is serviced once every three months, it is crucial that you get your machinery fixed in every six month period or your guarantee will not be efficient.
Whenever a service is provided at your premises by a technician, it refers to a call-out. Except for when the call-out is included by each and every time of the above mentioned plans or arranged by the managers, a call-out cost will be required. At the time of this quotation, for 1 day 1 technician is R 995.00 for weekends, R 1 495.00 for resting days or Public Holidays as well as R 695.00 for weekdays.Settlement as well as travel costs to your establishment, along with the call-out cost, are on your account if essential. The arrangements for the technician to get picked up and sent back are recommend to be carried out by you. The current percentage is R 8.00/km multiplied by the traveling distance between our premises and your place, should you desire for us to travel to you.Those charges may change point by extent without notice, so generously seek an answer about call out including traveling costs ahead of time.Whether you would prefer to find out whether the machinery is set to operate optically, or you only would like our technician to take a look at your machinery for your satisfaction, our service plan is suited for you. We will not charge any fees for the technician we provide. Our technician will be able to point out if everything is normal or whether an alternative or additional servicing or spares restoration is needed. During sustainment visits no repairs or intense labour operate will be practised and bookings can be made for this to be practised at your and our earliest availability.Principal and/or overall training courses are provided via our training facility for all machines we sell. First basic entry courses is included in your machinery investment, but more improved training can be obtained after the principal course has been achieved.A individual barcode is supplied with all our mainline of machines. For this reason your machinery's guarantee information and service history will constantly be able to be analyzed in any way and at any time on our webpage or offline. By using the barcode we honour our machines assurance and service. This secures your ultimate convenience on both the reselling and maintenance of your machines.
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