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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give confined trait guarantee on each subsystem if not stated elseways, including on the entire machinery. Poor craftsmanship including faulty equipment weaknesses are covered by the feature warranty. Everyday wear and tear or mis-usage of your machinery is not our responsibility. Our warranty will for this reason not cover aforesaid. Of course, damages that aren't covered under warranty can generally be repaired at a minimum cost. Quotations will be readily accessible upon appeal.The machine(s) which you are going to buy, will be demanding a regular service. Investigation and calibration, standard cleaning , as well as everyday depletion reinstatement at a minimum cost are covered within the service plan. If you do not service your machinery within the chosen service period, it is compulsory that your machine(s) is serviced within the equal of double that period elseways your service warranty will be worthless and void. Meaning, if we recommend that your machinery is serviced once every three months, you must get your machine improved in every six month period or your guarantee will not be credible.
Whenever a specialist offers a service at your establishment, it points to to a call-out. A call-out fee will be required unless the call-out is included by each and every time of the above mentioned plans or confirmed by the the company. At the point of this quotation, one specialist for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.In addition to the call-out fee, transport costs to your premises including accommodation if required, are on your account. The technicians crucial arrangements to be done to get picked up including sent back, are preferred to be carried out by you. If you would prefer for us to go to you, the prevailing amount is R 9.95/km increased by the driving distance between our place including your property.Those charges may change time by time without notice, so generously enquire about call out as well as transport costs ahead of time.If you only would like our technician to take a look at your machine for your tranquility or want to find out if the machinery is fitted to function optimally, our service plan is suited for you. We will not charge any cost for the experts we supply. You will be advised by our specialist whether an back-up or other service or service parts replacement is needed or whether everything is normal. Sadly, no improvements or excessive labour function will be carried out during a sustainment visit, but a booking can be made for this to be done at your and our quickest availability.Our warehouse offers basic and/or complete training courses for all machinery we sell. First principal entry courses is comprehended in your machinery investment, although more promoted training can be obtained after the fundamental course has been completed.All our mainline of machinery's are sold with a different barcode. Therefore your machines warranty info and maintenance history will always be able to be reviewed in any manner and at any term on our website or while disconnected. We value our machinery's assurance and assistance by using the barcode. Ultimate convenience are insured on both the selling and service of your machinery's.
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