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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the entire machine, as well as any subsystem, we only provide confined quality guarantee unless stated otherwise. Poor craftsmanship along with faulty material defects are covered by the attribute warranty. Common wear and tear or misuse of your product is not our constraint. Aforestated is accordingly not covered by our warranty. Often damages can be repaired at minimal cost that aren't covered under guarantee. Upon request, quotations are gladly available.The machinery you are going to buy compels a routine service. The covered service plan consists of everyday cleaning, analyzing and arrangement, as well as basic wear and tear replacement at a minimal cost. Your service warranty will be null and void if you do not service your machinery in the chosen service or if it is not serviced within the equivalent of double that period. This is to say, you have to get your machinery rectified in every 6 month period, if we suggested that your machine is improved once every 3 months or your guarantee will not be efficient.
A Call-out refers to any extent a technician supplies a service at your premises. Except when the call-out is concealed by each and every time of the above mentioned plans or accepted by the managers, a call-out cost will be requested. At the time of this quotation, one technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends including R 9 995.00 for resting days or Public Holidays.Transport costs to your establishment including settlement if required, are on your account, along with the call-out fee. The plans for the specialist to get picked up as well as sent back are recommend to be done by you. The prevailing amount is R 9.95/kilometer increased by the traveling distance between our warehouse as well as your establishment, should you prefer for us to come to you.Generously enquire about call out and transport costs beforehand as those fees may change point by time without notice.Whether you would choose to find out whether the machinery is set to function optimally, or you only want our technician to take a look at your machine for peace of mind, our maintenance plan is here for you. There is no fees for the specialist we supply. Our specialist will be able to supply you with advice on whether an alternative or further maintenance or spares reinstatement is needed or whether everything is in order. Reservations must be made for adjustments or intense labour function to be completed at your/our earliest availability as no improvements or any such labour services will be completed during servicing visits.We supply basic and/or complete training courses via our warehouse for all machines we sell. First fundamental entry courses is combined in your machinery investment, although more improved training can be bought after the fundamental course has been achieved.With all our mainline of machines a different barcode is sold. For this reason your machinery's guarantee report and assistance history will always be able to be analyzed in any manner and at any time on our database or offline. We value our machines assurance and assistance by using the barcode. Supreme advantage are protected on both the reselling and servicing of your machinery's.
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