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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
We offer limited quality guarantee on each subsystem if not stated otherwise, as well as on the whole machine. Poor craftsmanship including unfit material defects are covered by the attribute guarantee. We cannot be held at fault for misuse or frequent wear and tear of your product. Our warranty will therefore not cover aforesaid. Damages can regularly be repaired that aren't covered under warranty, at minimal cost. Quotations will be immediately vacant upon request.Routine service is needed by the machinery you are going to purchase. The covered service plan encloses common cleaning, reviewing and calibration, as well as standard depletion reinstatement at a minimum cost. Your service warranty will be null and meaningless should you not service your machinery in the recommended service or if it is not fixed in the equivalent of twice that period. This is to say that within which case we recommend that your machine is rectified once every three months, it is compulsory that you get your machinery improved within every 6 month period or your guarantee will not be valid.
When a service is provided at your place by a technician, it points to to a call-out. Lest the call-out is included by each of the above plans or confirmed by the managers, a call-out cost will be required. 1 specialist for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays including R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Accompanying the call-out cost, travel costs to your place as well as settlement if required, are on your account. The specialists essential adjustments to be made to get picked up as well as sent back, are suggested to be made by you. The current rate is R 9.95/km increased by the driving distance between our warehouse and your place, should you desire for us to go to you.Beneficially enquire about call out and traveling costs beforehand as those fees may vary instant by instant without notice.If you would choose to find out whether the machine is fitted to work optimally, or you simply want our specialist to take a look at your machinery for your satisfaction, our maintenance plan is suited for you. There is no cost for the technician we supply. You will be advised by our specialist if an alternative or other servicing or spares replacement is needed or if everything is in order. During maintenance visits no reconstruction or hard labour function will be practised and bookings should made for this to be carried out at your and our earliest convenience.Fundamental and/or full training courses are provided at our training facility for all machinery we sell. First primary entry courses is included in your machine investment, however more improved training can be bought after the primary course has been passed.With all our mainline of machinery's a particular barcode is sold. You will thus constantly be able to check the machinery's guarantee info and service history on our site or while logged off - in any style and at any time. Our machinery's guarantee and assistance are honoured by us using the barcode. Maximal comfort are protected on both the reselling and maintenance of your machines.
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