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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide bounded quality guarantee on any subsystem except stated otherwise, and on the entire machinery. Shortages by reason of defective components or poor craftsmanship, are covered by the trait warranty. Common wear and tear or mis-usage of your machine is not our responsibility. Accordingly aforesaid will not be covered by our warranty. Regularly damages can be repaired at minimum cost that are not covered under guarantee. Upon inquiry, quotations are readily accessible.The machinery which you are going to purchase, will be needing a regular service. Checking and positioning, basic cleaning , as well as everyday ravages of time replacement at a minimum cost are enclosed within the service plan. It is compulsory that your machine(s) is improved within the equivalent of double that period, if you do not service your machine(s) in the preferred service period, otherwise your service warranty will be worthless and ineffective. Meaning, you must get your machine fixed within every 6 month period, if we recommend that your machinery is fixed once every three months or your guarantee will not be efficient.
Anytime a service is supplied at your establishment by a specialist, it points to to a call-out. A call-out cost will be requested except for when the call-out is covered by each of the above mentioned plans or approved by the the company. At the time of this quotation, for one day 1 specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.In addition to the call-out charge, transport costs to your place and accommodation if necessary, are on your account. The arrangements for the technician to get picked up as well as sent back are chosen to be made by you. R 9.95/kilometer is the ongoing rate amplified by the driving distance between your place and our office, should you desire for us to come to you.Without notice, those costs may vary extent by extent, hence kindly seek an answer about call out including touring costs ahead of timeIf you just would like our specialist to take a look at your appliance for your tranquility or would like to know if the machine is fitted to function optically, our maintenance plan is here for you. There is no cost for the specialist we supply. Our specialist will be able to supply you with information on whether an alternative or further maintenance or service parts replacement is needed or whether everything is normal. Bookings should be made for improvements or hard labour work to be carried out at your/our quickest availability as no improvements or any such labour services will be carried out during servicing visits.Primary and/or complete training courses are supplied at our premises for all machinery we sell. First fundamental entry courses is combined in your machinery purchase, nevertheless more improved training can be obtained after the basic course has been accomplished.With all our mainline of machinery's a particular barcode is sold. You will therefore regularly be able to check the machine's warranty data and assistance history on our database or while logged off - in any manner and at any instant. We value our machines assurance and assistance by using the barcode. This insures your maximum benefit on both the reselling and servicing of your machines.
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