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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has been designed to be strong enough to cut and engrave on solid granite stone, and on any stone that is softer than granite, as well as on soft metal, including on any other materials that are softer than soft metal. This machine is not designed to cut or engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
We give constrained quality warranty on the whole machinery, including each subsystem if not stated elseways. Poor craftsmanship including unfit components errors are covered by the attribute warranty. Everyday wear and tear or misuse of your product is not our responsibility. Aforesaid is therefore not covered by our guarantee. Certainly, deterioration that are not covered under guarantee can regularly be repaired at a minimum cost. Quotations are gladly accessible on request.The machine(s) which you are going to purchase, will be needing a routine service. Basic decrement replacement at a minimal cost, analyzing and calibration as well as basic cleaning are covered in the service plan. It is necessary that your machinery is serviced within the equal of dual that period, if you do not service your machine(s) within the preferred service period, or else your service warranty will be null and not viable. Meaning that in which case we choose that your machine is fixed once every three months, it is crucial that you get your machinery improved within every 6 month period or your guarantee will not be valid.
When a service is supplied at your establishment by a technician, it points to to a call-out. Unless the call-out is covered by each of the above mentioned plans or arranged by the management, a call-out cost will be requested. At the time of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for workdays.Along with the call-out cost, travel costs to your place including settlement if crucial, are on your account. We prefer that you organize that the technician gets picked up as well as sent back. The current rate is R 9.95/km increased by the traveling distance between our workshop including your property, should you choose for us to travel to you.Without notice, those charges may vary extent by time, therefore generously inquire about call out including touring costs in advanceIf you would like to know whether the machinery is fitted to work optimally, or you only would like our technician to take a look at your machine for your tranquility, our assistance plan is suited for you. No fees will be implemented for the technician we provide. Our experts will be able to point out whether everything is normal or whether an alternative or further assistance or spare restoration is needed. During preservation visits no adjustments or intense labour function will be done and bookings should made for this to be carried out at your and our earliest convenience.Primary and/or extensive training courses are supplied at our warehouse for all machinery we sell. When obtaining your machine, first principal entry courses is enclosed in your investment, but more advanced training can be purchased after the basic course has been passed.A particular barcode is supplied with all our mainline of machines. Thus your machinery's assurance data and maintenance history will always be able to be reviewed in any style and at any instant on our site or offline. By using the barcode we value our machinery's guarantee and servicing. This secures your ultimate convenience on both the assistance and resell of your machines.
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