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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and each subsystem, we only provide bounded feature guarantee unless stated elseways. Poor craftsmanship and defective equipment errors are covered by the attribute guarantee. We aren't at fault for common wear and tear or mis-usage of your component. Our warranty will accordingly not cover aforesaid. Deterioration can regularly be repaired that aren't covered under guarantee, at minimal cost. Quotations will be immediately accessible upon inquiry.Routine service is due by the machine(s) you are going to obtain. Everyday wear and tear replacement at a minimal cost, investigation and arrangement as well as standard cleaning are enclosed within the service plan. Your service guarantee will be useless and meaningless if you do not service your machinery in the preferred service or if it is not improved within the equal of twice that period. This is to say that within which case we preferred that your machinery is fixed once every three months, it is necessary that you get your machine fixed within every six month period or your guarantee will not be legit.
Anytime a technician supplies a service at your property, it refers to a call-out. Except for when the call-out is covered by each and every time of the above named plans or approved by the managers, a call-out fee will be requested. At the instant of this quotation, for 1 day 1 technician is R 995.00 for weekends, R 1 495.00 for Sundays or Public Holidays and R 695.00 for weekdays.Transport costs to your place as well as settlement if crucial, are on your account, in addition to the call-out fee. The technicians essential preparations to be carried out to get picked up and sent back, are chosen to be done by you. If you would prefer for us to come to you, the ongoing amount is R 8.00/km increased by the driving distance between our office as well as your property.Kindly analyze about call out including travel costs in advance as those costs may change time by time without notice.Whether you would choose to find out if the machinery is adjusted to function optimally, or you simply would like our technician to take a look at your machine for your satisfaction, our assistance plan is suited for you. There is no cost for the experts we provide. You will be advised by our specialist if an different or additional servicing or spares restoration is needed or whether everything is normal. During preservation visits no adjustments or intense labour operate will be carried out and bookings should made for this to be practised at your and our earliest convenience.Our premises offers primary and/or overall training courses for all machines we sell. First basic entry courses is comprehended in your machinery purchase, although more improved training can be purchased after the fundamental course has been accomplished.A different barcode is presented with all our mainline of machines. You will thus regularly be able to check the machine's guarantee data and service history on our website or while disconnected - in any form and at any moment. Our machinery's assurance and assistance are honoured by us using the barcode. This protects your ultimate benefit on both the reselling and assistance of your machines.
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