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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machine, and any subsystem, we only supply confined trait warranty except stated any other way. Poor craftsmanship and unreliable material shortages are covered by the attribute warranty. We are not at fault for common wear and tear or mis-usage of your machine. Our warranty will for this reason not cover aforestated. Certainly, damages that are not covered under warranty can usually be repaired at a minimal cost. Upon inquiry, quotations are promptly accessible.The machinery which you are going to buy, will be requiring a routine service. Everyday decrement restoration at a minimal cost, reviewing and calibration as well as common cleaning are concealed within the service plan. Your service guarantee will be worthless and void if you do not service your machinery within the recommended service or if it is not fixed in the equal of twice that period. This is to say, if we choose that your machinery is fixed once every 3 months, you must get your machinery rectified within every six month period or your guarantee will not be credible.
Anytime a specialist provides a service at your place, it refers to a call-out. Except when the call-out is enclosed by each and every time of the above named plans or arranged by the managers, a call-out cost will be required. At the point of this quotation, for one day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Settlement and traveling costs to your establishment, accompanying the call-out cost, are on your account if required. The preparations for the technician to get picked up and sent back are recommend to be made by you. R 9.95/kilometer is the prevailing percentage increased by the driving distance between your establishment including our workshop, should you recommend for us to come to you.Those costs may change point by time without notice, so beneficially enquire about call out and transport costs beforehand.Whether you would choose to find out if the machinery is set to function optically, or you only want our technician to take a look at your machine for your satisfaction, our servicing plan is perfect for you. There is no fees for the specialist we supply. Our specialist will be able to advise whether everything is normal or whether an back-up or additional assistance or spares reinstatement is needed. Regretfully, no reconstruction or intense labour work will be done during a sustainment visit, but a booking can be made for this to be practised at your and our quickest availability.Our premises offers fundamental and/or extensive training courses for all machinery we sell. First fundamental entry courses is enclosed in your machinery purchase, but more improved training can be bought after the principal course has been achieved.All our mainline of machines are sold with a different barcode. Review therefore you will constantly be able to,in any manner and at any instant, review the machinery's warranty information and assistance history on our database or while logged off. We honour our machines assurance and servicing by using the barcode. This ensures your ultimate advantage on both the reselling and assistance of your machines.
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