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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, as well as any subsystem, we only supply restricted attribute warranty unless stated any other way. The characteristic guarantee covers weaknesses by reason of unfit equipment or poor craftsmanship We cannot be held at fault for misuse or common wear and tear of your product. Accordingly aforementioned shall not be covered by our guarantee. Certainly, deterioration that are not covered under warranty can generally be repaired at a minimal cost. Quotations will be promptly available upon inquiry.The machine(s) you are going to purchase compels a routine service. The concealed service plan consists of basic cleaning, reviewing and positioning, as well as standard decrement replacement at a minimum cost. Should you not service your machine(s) in the chosen service period, it is crucial that your machine(s) is serviced within the equal of double that period otherwise your service guarantee will be useless and ineffective. This is to say, if we choose that your machinery is improved once every three months, you should get your machine serviced within every six month period or your guarantee will not be efficient.
When a service is offered at your establishment by a specialist, it points to to a call-out. Unless confirmed by managers or covered by any of the above named plans, a call-out fee will be charged. At the extent of this quotation, 1 specialist for 1 day is R 695.00 for workdays, R 995.00 for weekends including R 1 495.00 for Sundays or Public Holidays.Settlement and travel costs to your place, coupled with the call-out fee, are on your account if essential. The technicians essential adjustments to be made to get picked up including sent back, are preferred to be made by you. If you would choose for us to go to you, the ongoing rate is R 8.00/kilometer multiplied by the traveling distance between our branch including your establishment.Kindly enquire about call out including traveling costs beforehand as those charges may vary extent by point without notice.Our service plan is perfect for you if you simply want our specialist to take a look at your machinery for your satisfaction, or if you would like to find out if the appliance is set to work optically. We will not charge any cost for the technician we provide. Our technician will be able to provide you with advice on if an back-up or additional assistance or service parts reinstatement is needed or if everything is in order. Sadly, no reconstruction or hard labour work will be done during a sustainment visit, but a booking can be made for this to be completed at your and our earliest availability.Primary and/or full training courses are held at our premises for all machinery we sell. First principal entry courses is included in your machine purchase, however more improved training can be bought after the primary course has been passed.A individual barcode is supplied with all our mainline of machinery. You will accordingly constantly be able to check the machinery's assurance data and assistance history on our database or while logged off - in any way and at any time. By using the barcode we value our machines assurance and assistance. This protects your maximal convenience on both the selling and maintenance of your machinery's.
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