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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide restricted quality guarantee on the whole machinery, including any subsystem lest stated any other way. The quality warranty covers weaknesses by cause of unreliable equipment or poor craftsmanship We would not be held liable for misuse or general wear and tear of your machine. Accordingly aforementioned shall not be covered by our warranty. Naturally, damages that aren't covered under guarantee can usually be repaired at a minimal cost. Quotations will be readily accessible upon request.Routine service is required by the machinery you are going to obtain. The enclosed service plan consists of standard cleaning, analyzing and adjustment, as well as basic depletion restoration at a minimal cost. Your service guarantee will be worthless and ineffective if you do not service your machine within the suggested service or if it is not rectified in the equivalent of double that period. This is to say that in which case we recommend that your machine is improved once every 3 months, it is necessary that you get your machinery improved in every 6 month period or your guarantee will not be valid.
A Call-out refers to each and every time point a specialist provides a service at your premises. Except for when the call-out is concealed by each of the above named plans or arranged by the management, a call-out cost will be charged. At the time of this quotation, for one day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays.Coupled with the call-out fee, touring costs to your property and accommodation if essential, are on your account. The experts required adjustments to be carried out to get picked up including sent back, are chosen to be made by you. If you would choose for us to go to you, the existing percentage is R 9.95/kilometer increased by the traveling distance between our office and your establishment.Kindly inquire about call out and travel costs in advance as those fees may vary point by instant without notice.Whether you would prefer to know if the machine is set to work optically, or you only want our technician to take a look at your machinery for your satisfaction, our service plan is here for you. There is no fees for the experts we provide. You will be advised by our technician whether an alternative or further assistance or spares restoration is needed or if everything is in order. During preservation visits no improvements or excessive labour operate will be done and bookings can be made for this to be carried out at your and our earliest convenience.We provide principal and/or full training courses through our training facility for all machines we sell. First basic entry courses is combined in your machine purchase, but more advanced training can be bought after the basic course has been achieved.A particular barcode is provided with all our mainline of machines. Check thus you will constantly be able to,in any form and at any instant, analyze the machinery's guarantee data and assistance history on our site or offline. By using the barcode we honour our machinery's assurance and maintenance. This secures your ultimate benefit on both the selling and assistance of your machines.
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